Pioneering Progress: Looking Back on 2024 and Gearing Up for 2025

TeKnowledge -

3 min read

What a year it’s been for all of us at TeKnowledge! Since our unified brand launch in April 2024, we’ve reached remarkable milestones that speak to the synergy of our three formerly separate companies now working as one. This success wouldn’t be possible without the dedication, creativity, and resilience of our incredible teams—and the trust and collaboration of our customers and vendor partners, who have embraced our vision and helped bring it to life.

Though our brand is still in its early days, the combined expertise and commitment of our 6,000 team members have already begun shaping an extraordinary future for everyone we serve. Below are just a few highlights from 2024—glimpses of the global progress we’ve powered together. Thank you for being part of this journey, and for empowering us to pursue a more innovative, resilient tomorrow.

Growing the Team from Within

  1. El Salvador & Honduras

We launched Managed Services in El Salvador, sparking new business and delivering personalized service. In Honduras, our newly opened entity is actively exploring cybersecurity collaborations with major national institutions, fuelling local talent growth at every step.

  1. UAE

Establishing ourselves in Dubai and laying foundations in Abu Dhabi positions us in a region that values forward-thinking solutions. This expansion also creates fresh opportunities for strategic partnerships and deeper global engagement.

  1. Nigeria

Now home to our cybersecurity operations center, Nigeria has quickly become a success story—further underscored by being named Africa’s Most Innovative Tech Support Services Company of the Year 2024. This achievement paves the way for broader security offerings across Africa’s dynamic landscape and its promising enterprise sector

Empowering Clients Through InnovationDigital Centre of Excellence in Qatar

In collaboration with Microsoft and the Qatar Ministry of Communications and Information Technology, we’re training thousands of government employees on AI and Microsoft Copilot. This pilot project aims to redefine how public organizations learn, collaborate, and operate more efficiently. We’re grateful to both the Qatari government and Microsoft for making this journey so impactful.

  1. Carahsoft

Our latest partnership with Carahsoft extends across Africa and the Americas, delivering advanced support for cutting-edge technologies. This collaboration showcases our capability to serve clients on a global scale while unlocking opportunities for shared innovation and growth. Carahsoft, we deeply value your trust and are excited to achieve great things together.

  1. National-Level Cybersecurity

By partnering with an independent nonprofit organization, we’ve moved from concept to a nation-scale Security Operations Center, showcasing how we deliver sustainable, high-impact solutions. Working side by side with local experts ensures we meet immediate objectives while championing ongoing security measures. 

Championing Sustainability & Skilling

  1. Sustainability Program for Nikon UK & Northern Europe

Integrating responsible practices into our solutions aligns with Nikon’s global vision—and ours. Nikon, thank you for partnering with us to ensure technology actively contributes to a healthier planet and society.

  1. Training Future Talent

From upskilling Qatari government employees on AI tools to preparing young Costa Ricans—72% of whom are women—for cloud-based roles, we remain committed to closing digital skill gaps. We’re also proud of our partnership with Omantel, where a data science initiative is empowering their teams to excel in a fast-evolving digital arena. Omantel, your forward-thinking mindset has made our work especially fulfilling.

  1. Recognition, Awards, & Global Expertise Sharing

We’re honored by accolades like the EC-Council ATC Circle of Excellence Award for cybersecurity education, as well as recognition in Nigeria for innovative tech support. Beyond awards, our focus remains on connecting governments and enterprises worldwide—fostering sustainable, inclusive digital progress for all.

A People-First Culture

At TeKnowledge, our people-first ethos guides every project, from colleague interactions to customer engagements. By building trust, showing empathy, and encouraging personal and collective growth, we ensure that collaboration and curiosity define the solutions we provide. This commitment to caring, embracing diverse talents, and prioritizing continuous learning enables us to deliver exceptional results every day.

Looking Ahead to 2025

As we advance on our journey, look forward to a bolder TeKnowledge brand, refined offerings, and a more cohesive go-to-market strategy—reinforcing our commitment to delivering high-value solutions. Stay tuned for updates on our new alliances in cybersecurity, AI, and customer experience. True to our belief that “growth for TeKnowledge means growth for our people,” we remain dedicated to prioritizing internal talent for upcoming projects, ensuring that personal achievements align with organizational advancement.

To Our Customers and Vendor Partners: Your trust and collaboration power our mission to bring transformational technology to every region we serve. Thank you for backing us every step of the way.

Here’s to 2025, where we’ll push new boundaries, reach further horizons, and celebrate our most essential strength—you, the people of TeKnowledge.