ABOUT Teknowledge
Builders and operators, not observers.
AI is reshaping how organisations operate, how governments deliver services and how nations compete. We created TeKnowledge because we believe success will not be defined by technology alone. It will be defined by how leaders prepare their workforce, transform and operate services, and create measurable business and societal value from AI.
Why TeKnowledge
What makes us different
Many organisations can help customers imagine a different future. Few can help them run it.
Builders & operators
We run what we build
We don’t stop at strategy. We help customers design, deploy, operate and continuously improve AI-enabled solutions that deliver measurable value.
One connected journey
Strategy to execution. Transformation to operations.
Most organisations have separate providers for strategy, skilling, technology and operations. We bring them together into one connected journey that helps customers create value and sustain it over time.
Execution first and fast
Outcomes over activity
Our focus is not AI pilots, proofs of concept or experimentation. It’s helping customers achieve measurable business and societal value. Fast.
Trusted at national scale
Governments trust us
We help governments build workforce capability, modernise services and deliver national AI initiatives responsibly and at scale.
Human-in-the-loop
AI guided by human expertise
We combine AI, automation and expert human judgement throughout the transformation journey, helping organisations build trust, improve outcomes and maintain accountability at scale.
Operational depth
We Transform and Operate
We combine strategy, workforce transformation, governance, AI innovation and operational excellence to help customers create value and sustain it over time.
Why customers trust us
Built For Long-Term Impact
Transforming organisations, services and workforces for the age of AI requires more than technology expertise. It requires experience, scale, operational depth and the confidence that comes from working with a partner built for the long term.
16+ Years of Transformation Experience
Helping governments and enterprises harness technology to transform workforces, modernise services and create measurable value.
4,000+ Professionals Worldwide
A global team spanning AI, cybersecurity, data, skilling and adoption, customer operations and technical support.
Trusted Globally by Governments and Enterprises
Supporting national programs and enterprise transformation initiatives across industries, sectors and regions through global delivery teams and local expertise.
Part of YNV Group
Backed by YNV Group, a diversified international group spanning technology, financial services and real estate, providing long-term stability, investment and scale.
Proven Operational Excellence
Helping customers improve service quality, increase productivity and reduce operating costs through customer, employee and citizen service operations delivered at scale.
Proven in Regulated Environments
Supporting governments, financial institutions and critical industries where security, governance, compliance and trust are essential.
Leadership
Built on experience. Designed for the future.
Building trusted organisations, delivering critical services and leading transformation requires experience, judgement and accountability. Meet the leaders helping governments and enterprises make AI real.
Executive Leadership
Aileen Allkins
TeKnowledge CEO
Leads the group’s strategy and its commitment to making AI real for governments and enterprises worldwide.
I use AI to analyse how I spend my time against strategic priorities, helping me ensure I am focused on the activities that create the greatest impact for our people, customers, and business.
Tom Freeman
Chief Financial Officer
Brings financial discipline to growth, making sure transformation is commercially accountable.
I use AI to streamline reporting, accelerate analysis, and model financial scenarios in minutes rather than hours.
Nicole Heracleous
Chief People Officer
Builds the workforce behind the work, from capability and culture to how our own people adopt AI.
I use AI to map emerging customer demand against workforce capabilities, helping us identify critical skills gaps before they impact growth.
Joanna Christodoulou
Head of Legal
Leads legal, contracting and commercial governance across every market we operate in.
I use AI to analyse contracts, surface legal risks, and turn large volumes of complex information into clear business guidance much faster.
Technology and platform leads
LK Sharma
Group Chief Data Officer
Owns the data estate and leads TalentWize™, our Workforce Intelligence and Adoption Platform.
I use AI as my thinking partner to connect information, challenge assumptions, explore possibilities and sharpen decisions on complex business and technology challenges. It helps me move faster from information to insight, while experience, judgement and trusted data guide the final call.
Eric Schifflers
Leads security, governance, risk and compliance, so AI scales without expanding exposure.
AI helps me spot threats faster than ever before and cut through millions of data points to find what really matters. It turns hours of investigation into minutes, allowing me to focus on staying one step ahead of cyber risk.
Gaurav Malik
Leads architecture and inKnowVerse™, our AI Innovation & Execution Platform.
I use AI as my most demanding reviewer: before an architecture decision or a board paper leaves my desk, I’ve had it attack my reasoning and hunt for the weakest link. It doesn’t make the call; it means the version people see has already survived an argument.
Richard Shaw
Head of Infrastructure
Leads global IT operations and service delivery, driving transformation, operational excellence and AI-enabled services.
I embed AI throughout technology operations to keep services running, resolve issues faster, and deliver better customer experiences across infrastructure, monitoring, ITSM, bots, QA, and knowledge management.
Rania El Khoury
Leads our Global Capability Building and adoption practice, and our operations in Qatar.
I use AI to plan capability programs across cohorts, so learning lands where readiness is weakest.
Steve Heffron
Leads our Global Customer Service & Support practice, including ServiceIQ™, our AI Service Intelligence Platform.
I use AI across service operations every day. It tells me where quality is drifting before a customer notices.
Ready to make AI real?
Meet the leaders, operators and transformation experts helping governments and enterprises turn AI ambition into measurable business and societal value. Let’s start a conversation.