Navigating Today & Tomorrow: Our Visionary Leadership

TeKnowledge’s leadership team brings together broad and deep expertise, enterprise-managed services, cybersecurity, and technical skills. Their unified vision ensures that every solution is crafted for maximum impact and success.

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TeKnowledge is part of the YNV Group, a global holding company operating 5 brands across three sectors: Technology, Real Estate and Financial Services.

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Aileen Allkins

President and CEO of TeKnowledge
Linkedin

CAREER HIGHLIGHTS

  • Microsoft: Led a global team of 25,000, enhancing customer service.
  • HP: Drove customer experience strategies and operational improvements.

Impact & Leadership Approach

  • Aligns strategic vision with core values.
  • Guides the company in digital transformation.
  • Ensures TeKnowledge is a trusted partner for businesses and governments.
  • Drives innovation and growth, contributing significantly to the digital landscape.
  • Committed to innovation, customer satisfaction, and operational excellence.

Nidal Abou-ltaif

Chief Revenue & Transformation Officer
Linkedin

CAREER HIGHLIGHTS

  • Avaya, NCR and AT&T: A renowned ICT and business leader who has more than three decades of success in transforming businesses.
  • Enabled substantial portfolio growth and building strategic partnerships.
  • Successfully led go-to-market strategies.

Impact & Leadership Approach

  • Champions customer-centric, agile leadership to drive innovation, digital transformation, and operational efficiency.
  • Delivers transformation and growth goals by fostering borderless execution.
  • Cultivates high-performing teams and establishes new business units to support market expansion.
  • Strong advocate for diversity, inclusion, and talent development in global markets.

Steve Heffron

SVP Managed Services and President of North America Sales
Linkedin

CAREER HIGHLIGHTS

  • Experience with Convergys, Microsoft, and CA Technologies (Broadcom).
  • Extensive background in IT services and customer support Impact & Leadership Approach.
  • Commitment to excellence, innovation, and team development.
  • Elevates Tek Experts as an industry leader in customer satisfaction and operational efficiency.
  • Aligns Tek Experts with TeKnowledge’s mission Orchestrates strategic initiatives and global operations.
  • Drives innovation and quality in digital transformation services.

Lacho Lozanov

VP Transformation Office
Linkedin

CAREER HIGHLIGHTS

  • Over two decades of experience in service operations across domains like cybersecurity and outsourcing.
  • Background includes cybersecurity and network operations for leading tech firms.
  • Previously led ITO and program management initiatives at HewlettPackard.
  • Enterprise and
Tek Experts across global locations.

Impact & Leadership Approach

  • Commitment to excellence and strategic technology application.
  • Aligns with TeKnowledge’s mission to deliver superior customer value.
  • Ensures TeKnowledge lead in the rapidly changing digital landscape.
  • Drives operational and service delivery advancements.
  • Sets new standards in technical services and operational excellence for TeKnowledge.

Adam Maudar

Group Chief Information Officer

CAREER HIGHLIGHTS

  • Extensive background in software development and IT operations.
  • Experience at Colt Technology Services, Oracle, Getronics, and Cable & Wireless.
  • Led teams to achieve groundbreaking technological advancements Impact.
  • Leadership Approach.
  • Developed solutions that enhance organizational efficiency and agility.
  • Leads technology strategy and innovation initiatives.
  • Plays a key role in establishing TeKnowledge as a leader in managed services and cybersecurity.
  • Ensures the company stays ahead in the rapidly evolving digital landscape.

Tom Freeman

Chief Financial Officer at TeKnowledge
Linkedin

CAREER HIGHLIGHTS

  • Extensive background in chartered accountancy and financial.
  • leadership Previous roles at Getronics and Capital & Counties Properties PLC.
  • Focused on financial transformation, business insights, and international operations.

Impact & Leadership Approach

  • Guides TeKnowledge through complex financial landscapes in the tech industry
Influences the company’s financial direction and strategic growth.
  • Supports innovation and growth in digital services.
  • Strengthens financial operations, positioning TeKnowledge as a leader in digital transformation.

Mahmood Lockhat

Chief Technology Officer
Linkedin

CAREER HIGHLIGHTS

  • Former Global CTO at BT (CX & Digital Workplace) and Global Vertical Director at Avaya.
  • Over 20 years of experience leading international ICT, CX, and digital transformations.

Impact & Leadership Approach

  • Innovation-focused, driving AI-powered transformations for operational efficiency and customer experience.
  • Trusted adviser to C-level executives, aligning technology with business strategies.
  • Expert in customer-centric transformation, leveraging AI for commercial success.
  • Proven leader in building high-performing, diverse teams, fostering innovation and collaboration.

Yaser Al-Zubaidi

SVP & Chief Product and Solutions Officer
Linkedin

CAREER HIGHLIGHTS

  • Over two decades of global experience in CX solutions and technology services.
  • Led strategic transformations at Avaya and NCR, shifting sales from product to outcome-based strategies, driving innovation and long-lasting client value.
  • Known for leading early adoption and large-scale digital transformation projects in the public, mission-critical and private sectors.

Impact & Leadership Approach

  • Agile Innovation: Develops a future-focused, agile product and solutions organization that drives innovation and strengthens leadership in emerging technologies.
  • AI-Driven Transformation: Committed to delivering Al-first experience solutions to support customer impact across all areas of the business.
  • Empowering Leadership: Recognized for building high-performing teams and partnerships that drive business productivity across the customer lifecycle.

Dina El Banna

Chief Marketing Officer
Linkedin

CAREER HIGHLIGHTS

  • Strategic Leadership: Proven track record in leading and executing successful go-to-market strategies with 15+ years of experience in B2B Tech.
  • Revenue Growth: Consistently driven revenue growth and business expansion through innovative marketing and sales initiatives.
  • Customer Focus: Built strong customer relationships and fostered a customer-centric culture.

Impact & Leadership Approach

  • Results-Driven: Consistently delivered significant results, such as achieving high conversion rates for base monitization programs and a double digit increase in subscription based funnel.
  • Product Launch Expert: Successfully launched several SaaS products and solutions, driving adoption and market penetration through effective marketing, sales & services strategies.
  • Strategic Thinker: Possesses a strong ability to develop and execute effective GTM strategies, adapting to evolving market dynamics and leveraging innovative approaches