Driving Continuous Progress
We partner with our customers to overcome challenges of complex technologies, delivering practical, AI-first solutions that create real business impact.
We focus on people-centered progress, equipping enterprises, governments, and tech providers with the technology solutions they need for sustainable growth.
With deep expertise and long-term commitment, we ensure technology isn’t just implemented—it delivers measurable outcomes that drive lasting success.
What's Important To Us
Digital Evolution
We don’t just implement technology—we co-create solutions to ensure that innovation aligns with business goals and drives sustained growth.
Expert Technology Services
AI-First Technology services that span across the technology lifecycle.
Microsoft Global Partnership
We partner globally with Microsoft to provide solutions, learning, and services, supporting a wide-range of enterprise offerings.
An Ecosystem that Works
We accelerate innovation by partnering with industry giants such as Microsoft, Genesys, and Kore.ai to deliver comprehensive solutions.
Customer-Centric Partnerships
Driven by our customers’ needs, we design solutions for maximum impact—fostering long-term success by addressing today’s challenges while anticipating future demands.
Long-term Relationships
8+ Years Average customer tenure
Top CSAT Performance
Driving leading customer satisfaction scores in support and customer success services for a growing portfolio of clients.
Trusted by Global Organizations
Real partnerships, real digital change.
Deep Expertise & People Centric Culture
We provide a curated portfolio of solutions to stay at the forefront of AI, CX, and Cybersecurity trends.
5,500+ Subject Matter Experts
Deep AI, CX, Cloud and Cybersecurity knowledge. Our experts bring real-world experience to your AI initiatives and enterprise transformations.
Best-in-Class Retention
Achieved industry-leading retention rates by prioritizing people, growth, culture, learning, and operational excellence.
200+ Technologies Supported
Expertise across broad set of technologies including Microsoft, OpenText and Broadcom.
Agility & Global Scale
We are dedicated to setting industry benchmarks that prioritize client success, driving innovation to expand their market presence and deliver impactful global solutions.
Global Workforce
6,000+ employees across 19+ hubs in 4 continents, with agile expansion to support global customer needs.
Skilling Engine
30,000+ professionals trained. Rapid upskilling of new talent in emerging technologies, ensures quick onboarding and operational readiness.
Scalable & Agile Support
Ability to scale support across countries in record time with follow-the-sun 24/7 operations services model ensuring continuous support across time zones.
What's Important To Us
our story
Built for Innovation,
Powered by People
Founded in 2010, TeKnowledge began as a Support Services provider, helping organizations optimize their technology operations. But we saw it evolve into an even greater mission—why limit ourselves to only supporting customers when we can enable them to thrive in a rapidly evolving digital world?
Our commitment to learning and development has been central to our identity—equipping leaders with the expertise and resources to overcome challenges and unlock new opportunities.
By leveraging our capabilities in Advisory & Professional Services, Skilling, Adoption, and Managed Services, we ensure that AI, Customer Experience, and Cybersecurity are not just accessible—but seamlessly integrated and optimized.
At TeKnowledge, our people and partnerships drive our growth. By fostering talent and collaboration, we ensure technology empowers progress rather than hinders it. We don’t just keep pace with change —
we drive it forward.
Our values
Our values define how we work, empower people, and drive real impact.
We Care
We do the right thing—always. We go above and beyond to deliver meaningful outcomes. Acting with empathy towards our customers, partners, and each other, we foster trust, integrity, and shared success.
Stronger Together
We collaborate with our customers and partners to create an inclusive environment where diverse perspectives drive innovation and impact. Together, we co-create smarter solutions for lasting progress.
Learn and Grow
We embrace lifelong learning and continuous evolution—both within our teams and alongside our customers. Through knowledge-sharing, we empower organizations to adapt, grow, and lead.
“AI, Customer Experience, and Cybersecurity form the foundation of modern business success. At TeKnowledge, we seamlessly integrate these elements, empowering organizations with AI-First solutions that amplify impact. Through deep expertise and strategic partnerships, we drive enduring transformation—helping businesses and governments stay ahead, innovate with confidence, and lead with certainty”.
Aileen Allkins
President and CEO
Our People-Centric Approach
Your Success is Our Success
At TeKnowledge, change is at the core of everything we do. But real technological change is about people. Because it’s only by empowering people with understanding and confidence to lead change that the technology they use becomes a catalyst for progress.
For Our Customers
We work as an extension of your team, delivering practical, scalable solutions that align with your mission—ensuring continuous progress and measurable success.
For Our Partners
We collaborate to create impactful, future-ready solutions that drive growth and innovation. Together, we unlock new opportunities, extend capabilities, and deliver lasting value for both your business and ours.
For Our People
Real change happens when people are supported. We invest in the growth and expertise of our global workforce—equipping them with the skills, tools, and knowledge to innovate, lead, and drive meaningful impact.
For Our Customers
We work as an extension of your team, delivering practical, scalable solutions that align with your mission—ensuring continuous progress and measurable success.
For Our Partners
We collaborate to create impactful, future-ready solutions that drive growth and innovation. Together, we unlock new opportunities, extend capabilities, and deliver lasting value for both your business and ours.
For Our People
Real change happens when people are supported. We invest in the growth and expertise of our global workforce—equipping them with the skills, tools, and knowledge to innovate, lead, and drive meaningful impact.
