Omantel International Week in Berlin brought together a select group of leaders and experts for five days of intensive learning, experimentation and inspiration around AI, innovation and the future of telecommunications. Hosted at Spielfeld, Roland Berger’s digital hub in Berlin—at the heart of Europe’s AI startup scene—the week blended hands-on workshops, expert sessions, ecosystem visits and reflection to create a truly immersive experience.

A week designed for impact

The program was deliberately structured to move participants from ideas to concrete opportunities, combining creative work, technology deep dives and industry‑specific strategy. Each day balanced structured sessions with reflection and peer exchange so that learning could be directly connected to Omantel’s context and priorities.

Across the week, participants:

• Engaged in practical innovation and AI workshops led by international experts.
• Visited leading AI hubs, corporate innovation labs and venture builders in Berlin.
• Explored high‑impact AI opportunities specifically for the Telco industry.
• Took part in guided reflection sessions to translate insights into concrete next steps.

Building a shared language for innovation

One of the core outcomes of the week was a common, practical approach to innovation. Through interactive workshops, participants:

• Learned a structured methodology to break down complex challenges and generate solutions.
• Applied design thinking tools to real Omantel‑relevant problems, using AI as a lens to spot new opportunities.
• Practiced turning customer and business pain points into sharp, actionable problem statements.

This shared toolkit now enables teams to move from ideas to concepts more quickly and consistently, creating a foundation for future innovation initiatives across the organization.

Strengthening AI fluency and practical understanding

Another major learning theme was AI fundamentals and their real-world relevance to Omantel. Participants:

• Built a clear baseline on key AI concepts and the different types of AI in use today.
• Explored what large language models and emerging agentic approaches can realistically enable inside an enterprise.
• Worked through applied exercises to evaluate AI use cases based on technical feasibility and expected business impact.

This strengthened AI literacy across the group, enabling more informed conversations about where AI can truly add value, and where it should be approached with caution or further experimentation.

Connecting strategy with Telco‑specific AI opportunities

Rather than treating AI as a generic topic, the program focused heavily on the realities of the Telco sector. Participants:

• Examined AI opportunities across network operations, customer experience, product development and internal processes.
• Discussed key challenges such as data, governance and change management in a Telco context.
• Linked technical capabilities directly to operational and strategic priorities, building a clearer view of high‑impact AI opportunities for Omantel.

This helped translate abstract AI concepts into concrete strategic options, making it easier to identify where to start and how to prioritize next steps.

Learning from leading AI and innovation ecosystems

A distinctive strength of the week was the direct exposure to Berlin’s AI and innovation ecosystem. Participants visited:

• AI startup hubs, meeting founders and experts building the next generation of AI products.
• Corporate innovation labs in telecoms and other industries, seeing first‑hand how large organizations experiment with new technologies and partner with startups.
• Venture‑building environments where new digital and AI‑driven business models are identified, designed and tested.

These experiences provided real-world examples of how AI and innovation are being approached globally, offering inspiration and practical patterns that can be adapted to Omantel’s reality.

Embedding reflection and personal commitment

Throughout the week, guided reflective exercises created space for participants to consolidate insights and translate them into action. In structured peer conversations, they:

• Connected program learnings to their day‑to‑day roles and responsibilities.
• Identified the tools, ideas and practices they want to carry forward.
• Formulated personal and team‑level commitments to apply, test or further develop specific opportunities after the program.

This emphasis on reflection ensured that the experience did not end in Berlin, but continues as a catalyst for ongoing learning and change inside Omantel.

A successful step in Omantel’s AI and innovation journey

Omantel’s International Week in Berlin proved to be a highly successful initiative, combining depth of content with hands‑on practice and exposure to world‑class ecosystems. Participants returned with:

• A stronger, shared foundation in innovation and AI.
• Clearer views on where AI can unlock measurable value in a Telco context.
• New connections, renewed motivation and concrete ideas ready to be explored further.

Berlin and Spielfeld: An ideal setting

The choice of Berlin and Spielfeld amplified the learning experience. Berlin is recognized as a leading European AI hub, home to a vibrant startup ecosystem, research institutions and major AI investments. Spielfeld, Roland Berger’s digital hub, provided an environment designed specifically for workshops, experimentation and cross‑team collaboration.

Together with TeKnowledge and Roland Berger, this program marks an important milestone in Omantel’s journey to build the skills, mindsets and partnerships needed to thrive in an AI‑driven future.

As a Global Microsoft Training Services Partner and Enterprise Skills Initiative (ESI) Partner, TeKnowledge is dedicated to equipping organizations with the cloud and AI skills required to excel in today’s fast‑evolving digital landscape.

We believe technology delivers true value only when people can use it confidently, securely, and at scale. That’s why achieving all six Microsoft Training Designations—and earning the prestigious Microsoft Cloud badge—is such a meaningful milestone for us. It reinforces our mission and demonstrates to our partners that they can rely on TeKnowledge to build the critical skills their teams need to succeed in an AI‑First world.

With our deep expertise and global training footprint, TeKnowledge is committed to helping organizations accelerate cloud adoption, elevate technical capabilities, and unlock measurable business value through continuous and future‑ready skills development.

What Are Microsoft Training Designations?

Microsoft Training Designations are official recognitions awarded to partners who demonstrate proven, measurable excellence in delivering training and skilling on Microsoft technologies. They are not just badges; they are evidence that a partner consistently:

· Delivers high-quality training aligned with Microsoft’s latest technologies and roadmap.

· Employs certified trainers and uses official Microsoft learning content.

· Drives real learner outcomes—measurable improvements in skills, certifications, and product adoption.

In short, training designations validate that a partner can help organizations turn Microsoft investments—such as Copilot, Azure, and Sentinel—into real capabilities in the hands of their people.

What It Means to Hold Six Designations

Earning one training designation is an achievement. Holding six means TeKnowledge has been recognized across multiple Microsoft solution areas, demonstrating both depth and breadth in our training capabilities.

For our partners, this translates into:

· End-to-end skilling coverage: From Modern Work and AI to Security, Cloud, and Business Applications, we can support complete learning journeys across your Microsoft stack.

· Consistent quality at scale: The same standard of excellence whether you are upskilling a single team or rolling out global programs across thousands of employees.

· Strategic alignment: Training programs designed not just to tick a box, but to support business outcomes—productivity, security posture, customer experience, and innovation.

Turning Training Into Competitive Advantage

Our six Microsoft Training Designations complement our broader Microsoft partnership and service portfolio. TeKnowledge delivers Expert Technology Services with an AI-First mindset and a strong focus on adoption.

By combining our training capabilities with our services offer, we help organizations accelerate Copilot and AI adoption:

· From foundational awareness to advanced, role-based use cases and impact measurement.

· Build digital talent at scale: Role-based learning paths and hands-on programs that equip teams to design, build, and operate on the Microsoft cloud.

· Strengthen security and compliance: Skilling that supports secure deployment and operation of tools like Microsoft Sentinel and other Microsoft security solutions.

When technology and talent evolve together, organizations move faster, reduce risk, and unlock new opportunities. That’s the real value of our six training designations.

What This Means for Our Partners

If you are planning or already investing in Microsoft technologies, partnering with a multi-designation training provider means you can:

· Reduce time-to-value: Shorten the gap between deployment and effective, confident use.

· Standardize skills globally: Ensure consistent capabilities across regions, teams, and business units.

· Prove impact: Connect training to adoption metrics, productivity gains, security improvements, and business outcomes.

At TeKnowledge, we see training as a strategic lever, not an afterthought.

Our six Microsoft Training Designations are a reflection of that commitment and a promise to our partners: we will help your people unlock the full power of Microsoft, so your organization can stay competitive in a rapidly changing landscape.

If you’d like to explore how our Microsoft training and adoption programs can support your strategy, our team is ready to help you design the right learning journey for your organization.

Unlock funded Copilot deployments with a trusted Microsoft partner.

TeKnowledge is proud to announce our selection for the elite Microsoft Copilot Jumpstart Program.

This exclusive partnership recognizes our proven AI-First expertise and positions us to deliver accelerated, low-risk Copilot rollouts for enterprise clients worldwide.

Why This Validates TeKnowledge’s Leadership

Admission to Jumpstart is highly selective—reserved for partners demonstrating deep Copilot deployment success, security-first methodologies, and measurable business outcomes.

For TeKnowledge, this milestone confirms what our clients already know: we’re at the forefront of enterprise AI adoption. With 4,000+ professionals powering AI innovation globally, our track record in structured deployments now carries official Microsoft validation.

What Jumpstart Delivers for Your Organization

The program equips us to provide clients with Microsoft-funded resources that eliminate traditional AI adoption barriers:

• Rapid Time-to-Value: Structured frameworks ensure technical readiness, targeted pilots, and seamless rollout planning.
• Hands-On Enablement: Real-world training across Word, Excel, PowerPoint, Outlook, Teams, and OneDrive drives user adoption.
• Day-One Compliance: Built-in security, governance, and risk mitigation from pilot through enterprise scale.
• Proven ROI: Data-driven KPIs, pilot evaluations, and strategic roadmaps for organization-wide expansion.

From Pilot to Production: Your Low-Risk Path Forward

Most organizations struggle to move AI from demo to daily operations. Jumpstart changes that equation entirely.

Through TeKnowledge’s expertise + Microsoft’s funding and frameworks, clients gain:

• Accelerated identification of high-impact use cases
• Controlled enablement with human oversight and rollback capabilities
• Measurable productivity gains validated by independent assessment
• Clear scalability recommendations tailored to your business

Ready to Jumpstart Your Copilot Journey?

This program isn’t for everyone—it’s for organizations serious about the full cycle of AI implementation with minimal risk and maximum impact.

Contact us today to explore how TeKnowledge + Microsoft Jumpstart can fast-track your Copilot success. Let’s turn AI potential into enterprise reality

TeKnowledge, in partnership with METCO, is proud to collaborate with Kuwait Technical College (KTech) on a groundbreaking initiative designed to equip students with real-world cybersecurity skills.

The KTech Cybersecurity Training Initiative reflects a shared vision—to nurture homegrown talent and strengthen Kuwait’s long-term digital resilience. This program brought together over 300 learners across two groups: Grade 12 school students preparing for university, and university students specializing in Cybersecurity.

Building Skills Through Immersive Learning

The program delivered a comprehensive learning journey that blended foundational theory with practical experience. Through a combination of workshops, competitive simulations, and real-world scenarios, students developed both the critical understanding and hands-on capabilities required in modern cybersecurity.

School participants were introduced to key principles of penetration testing and guided through practical exercises that brought core cybersecurity concepts to life. Meanwhile, university students engaged in advanced training that explored the full Cyber Kill Chain and complex attack-defense strategies, bridging the gap between academic study and industry practices.

The learning experience culminated in an immersive Cyberthon, where participants worked in teams to respond to simulated cyberattacks in real time. This capstone activity tested not only their technical proficiency but also their collaboration, problem-solving, and resilience under pressure—key attributes for future cybersecurity professionals.

Impact and Outcomes

The initiative effectively bridged the gap between theoretical learning and real-world application, empowering students with the confidence and technical depth needed to thrive in the cybersecurity field. Participants gained valuable hands-on experience in penetration testing, advanced methodologies, and defensive strategies, translating classroom concepts into practical expertise.

The strong engagement across all program activities, from interactive workshops to competitive Cyberthon challenges, reflected the enthusiasm and commitment of both students and instructors. As a result, graduates emerged with enhanced skills, deeper industry readiness, and a clearer pathway toward future academic and professional success.

We’re honored to support KTech and METCO in shaping the next generation of cybersecurity professionals. Programs like this not only expand technical expertise but also advance the region’s digital future—one skilled learner at a time.

A heartfelt thank you to our partners and the students who made this initiative a success. Together, we’re strengthening cybersecurity talent in Kuwait and empowering the innovators who will safeguard its digital tomorrow.

A shared vision: AI-First and future-ready 

At TeKnowledge, our mission is helping enterprises, governments, and technology vendors become AI-First—managing the full lifecycle from data and cybersecurity to adoption and ongoing support. AI CERTs® shares this vision: equipping people and organizations with role-based AI certifications that are flexible, practical, and globally recognized.

Both organizations focus on turning potential into progress—TeKnowledge by operationalizing AI in real environments, AI CERTs by validating the skills needed to sustain that transformation. 

Why AI skilling is central to AI-First success

AI is reshaping how organizations serve customers, secure their environments, and run operations, but impact only happens when people are ready to use these capabilities. TeKnowledge’s portfolio is built around three strategic pillars—Prepare & Protect, Skill & Adopt, and Serve & Delight—making human readiness and adoption core to any AI program. 

AI CERTs adds a powerful skilling layer through role-based certifications that map directly to real job functions, from strategy and governance to implementation and operations. This makes it easier for leaders to link AI initiatives to clear competency frameworks, measurable outcomes, and recognizable credentials for their teams.  

What this partnership enables for our clients

By partnering with AI CERTs, TeKnowledge embeds structured, verifiable skilling into AI programs from day one: 

• Role-based AI certifications: Curated paths by job role ensure training matches daily responsibilities and career milestones. 

• AI LABS 365: AI-driven proctoring, monitoring, identity verification, and tamper-proof digital certificates for skills at scale. 

• AI-First lifecycle integration: Strengthens TeKnowledge’s “Skill & Adopt” pillar, aligning learning with strategy, cybersecurity, data, and managed services.

This creates a closed loop where AI strategy, implementation, and workforce capabilities reinforce each other. 

Benefits Across the AI Ecosystem

Enterprises: Design AI roadmaps (Copilot, agentic AI), pair with certifications for confident, AI-literate teams. 

Governments: National digital skilling gains globally recognized credentials and secure exam infrastructure. 

Tech vendors/training partners: Scalable skilling engines for consistent AI certification delivery worldwide.

This drives measurable impact—from employability to secure, AI-ready operations. 

Looking Ahead: Continuous AI Excellence

AI is a continuous journey. TeKnowledge’s services provide strategic guidance, engineering, and support for sustained innovation.

This partnership adds a skills backbone: role-based AI certifications, AI-powered assessments, and evolving credentials—empowering organizations to stay secure, adaptive, and future-ready. 

Discover how TeKnowledge and AI CERTs can support your enterprise or national skilling initiative. 

Collaboration Expansion Accelerates Digital Modernization Support for Government Agencies

COLORADO SPRINGS, Colo., and RESTON, Va. – January 22, 2026 – TeKnowledge, a global expert technology services company specializing in AI, Customer Experience and Cybersecurity, today announced an expansion of its strategic partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. This renewed collaboration extends managed technical support services for Microsoft 365 and Microsoft Azure through Carahsoft and its reseller partners, and significantly broadens TeKnowledge’s Public Sector portfolio.

As part of this expansion, TeKnowledge will deliver new services including cloud migration, intelligent business applications and generative AI adoption tailored to Government agencies. With a mission to help Federal entities better serve citizens, TeKnowledge offers an end-to-end AI lifecycle approach—from building a secure data foundation to driving human-centric adoption and providing ongoing support.

“By expanding our partnership with TeKnowledge, agencies gain seamless access to technical expertise for AI, CX and cloud solutions,” said Cortney Steiner, Vice President of Sales, supporting the Microsoft Team at Carahsoft. “It enables agencies to modernize efficiently, leverage intelligent tools responsibly and achieve measurable outcomes faster. Carahsoft and our reseller partners look forward to strengthening this partnership with TeKnowledge to support digital transformation across the Public Sector.”

Through this collaboration, Carahsoft’s Public Sector reach and contracting expertise combined with TeKnowledge’s technical delivery and AI-driven enablement capabilities, Government agencies can seamlessly access and implement modern solutions including:

• Reliable technology expertise, allowing agencies to quickly resolve issues, maintain secure and stable operations and ensure systems run smoothly while supporting modernization and efficiency goals.
• Enhanced workforce productivity and readiness through AI adoption programs, empowering agencies to use intelligent tools effectively, securely and responsibly in daily operations.
• Improved citizen and customer experiences through proactive support, faster issue resolution and intelligent automation to streamline service delivery across departments.
• Strong alignment with Federal digital priorities, such as Zero Trust frameworks, cloud-first mandates and responsible AI adoption, supporting agencies to meet modernization and compliance goals with confidence.

“As Government agencies navigate digital transformation, our focus is delivering measurable impact,” said Steve Heffron, SVP Managed Services & President NA Sales, TeKnowledge. “By combining our technical expertise and AI enablement capabilities with Carahsoft’s Public Sector reach, we are helping agencies move from ambition to adoption, modernizing operations and empowering teams to deliver better outcomes for citizens.”

TeKnowledge’s services and solutions for Microsoft support are available through Carahsoft and its reseller partners. For more information, contact the Carahsoft team at (844) 673-8468 or Microsoft@carahsoft.com; or explore more Microsoft solutions offered through Carahsoft here.

About TeKnowledge

TeKnowledge is a trusted expert technology services company that partners with companies and countries to navigate the complexities of becoming AI-First, managing the full lifecycle from data to security, adoption, and ongoing support.

Operating across 16+ global hubs, TeKnowledge delivers 24/7 operations through more than 4,000 experts. Founded in 2010, TeKnowledge is part of the YNV Group, a privately held global holding company operating across three sectors: Technology, Real Estate, and Financial Services, including an EU-licensed financial institution. Visit TeKnowledge.com for more information.

About Carahsoft

Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.