Information Security Policy

At TeKnowledge, we are committed to maintaining the confidentiality, integrity, and availability of information assets through a robust Information Security Management System (ISMS) based on the ISO/IEC 27001:2022 standard. In addition, we have extended our ISMS to include privacy management by achieving ISO/IEC 27701:2019 certification. This international standard, as an extension to ISO/IEC 27001, demonstrates our ongoing commitment to the effective management of both information security and personal data privacy in accordance with global best practices.

Our Information Security and Privacy practices encompass a comprehensive set of policies, processes, and controls designed to safeguard information and ensure compliance with legal, regulatory, and client contractual obligations.

Core Principles of Information Security and Privacy

1. Confidentiality

Ensuring that information is accessible only to authorized personnel and preventing unauthorized access or disclosure.

2. Integrity

Maintaining the accuracy, completeness, and consistency of data throughout its lifecycle.

3. Availability

Guaranteeing that information and systems are accessible to authorized users when needed, minimizing downtime and disruptions.

4. Privacy

Safeguarding personal data throughout its lifecycle in compliance with data protection laws and regulatory requirements.

These principles are further supported by measures such as:

Authenticity

Verifying the genuineness of users and data sources.

Accountability

Maintaining logs and audit trails to trace actions and decisions.

Non-repudiation

Ensuring that actions and communications cannot be denied.

Reliability

Guaranteeing consistent and accurate performance of information systems.

Information Security and Privacy Practices

Policy Framework

TeKnowledge has implemented a comprehensive set of policies, including the Corporate Information Security Policy, Acceptable Use Policy, Mobile Device Policy, Client Secure Area Policy, and Data Privacy Policy, all aligned with ISO/IEC 27001:2022 and ISO/IEC 27701:2019 requirements.

Employee Training

Regular Information Security and Data Privacy Awareness training ensures that employees understand their roles and responsibilities in safeguarding information and protecting personal data.

Secure Operations

Measures include Endpoint Protection, Secure Hardening, Regular Audits, and Incident Response Planning.

Third-Party Compliance

All Third Parties and Contractors are required to adhere to stringent security and privacy standards, as outlined in our agreements.

Physical and Environmental Security

TeKnowledge enforces stringent Physical and Environmental security measures to protect its infrastructure.

Data Protection Practices

As part of our adherence to ISO/IEC 27001:2022 and ISO/IEC 27701:2019, TeKnowledge has implemented advanced data protection and privacy practices to ensure the secure handling, processing, and safeguarding of information, including personal data.

Contact Information

For further inquiries, please contact:

Certification

TeKnowledge proudly maintains ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications, demonstrating our ongoing commitment to excellence in information security and privacy management.

Together, these practices reinforce our dedication to protecting information assets, building trust with clients, and supporting the secure operation of our business.