Copilot Agents Library
Supercharge Every Department with Copilot Agents
Launch proven Copilot agents tailored for key business functions like finance, HR, marketing, and procurement—deployable across industries including healthcare, telecom, and BFSI—in weeks. Slash manual workloads, accelerate decisions, and enforce consistent processes using pre-built agents that integrate seamlessly with minimal customization.
Key Benefits
Pre-built agents for multiple industries and functions, already mapped to real workflows.
Native integration with Microsoft 365 chat, websites, email, SharePoint, and more.
Flexible deployment: start with one agent, scale to an enterprise-wide AI fabric.
What is our Copilot Agent
Library?
The TeKnowledge Copilot Agent Library is a curated portfolio of AI agents designed for specific roles, departments, and industries. Each agent comes with predefined use cases, conversation flows, and data connections so organizations can move from idea to impact rapidly. The library is continuously updated with new agents and enhancements aligned to customer priorities.
With the library, you can:
Pick from a menu of agents for Procurement, Finance, HR, Marketing, Customer Service, Healthcare, Telecom, and BFSI.
Deploy agents as web assistants, Copilot 365 chat skills, WhatsApp or email helpers, and SharePoint copilots, depending on channel.
Customize prompts, policies, and data sources to reflect your unique processes and compliance
standards.
What is our Copilot Agent
Library?
What is our Copilot Agent Library?
Ready-made agents
for your teams
Agents by Function
Launch role-specific copilots that handle repetitive queries, enforce policies, and guide employees through complex processes.
Procurement
Copilot Suite
Standards & Compliance Queries and Policy Enforcement
Answers procurement questions, validates vendor eligibility, and enforces policy via knowledge-grounded responses.
Invoice Validation
Cross-checks invoices against POs and payment terms before approval.
Contract Review
Highlights risks, deviations from standard templates, and missing clauses.
Supplier Information
Retrieves supplier contacts, contracts, and compliance status in seconds.
Finance Agents
Budget Queries
Provides real-time budget status and allocation options via simple chat.
Invoice Processing
Reads invoices, verifies details, and routes for approval and payment.
Budget Management
Helps managers monitor, reallocate, and communicate budget changes instantly.
HR Agents
Employee Onboarding
Guides new hires through setup, policies, tools, and key contacts.
Leave & Benefits Enquiries
Answers questions on leave balances, insurance, and benefits 24/7.
Performance Review Assistance
Prepares templates and summarizes past performance data for managers.
Recruitment Support
Scores CVs against job descriptions, highlights fit, and organizes profiles in SharePoint.
Marketing
Copilot Suite
Marketing Advisor
Provides guidance on best practices, campaigns, targeting, and channels.
Campaign Brain
Generates end-to-end campaign ideas, content, and optimization suggestions.
Lead Capture Agent
Designs flows and assets to convert anonymous visitors into qualified leads.
Procurement
Copilot Suite
Standards & Compliance Queries and Policy Enforcement
Answers procurement questions, validates vendor eligibility, and enforces policy via knowledge-grounded responses.
Invoice Validation
Cross-checks invoices against POs and payment terms before approval.
Contract Review
Highlights risks, deviations from standard templates, and missing clauses.
Supplier Information
Retrieves supplier contacts, contracts, and compliance status in seconds.
Finance Agents
Budget Queries
Provides real-time budget status and allocation options via simple chat.
Invoice Processing
Reads invoices, verifies details, and routes for approval and payment.
Budget Management
Helps managers monitor, reallocate, and communicate budget changes instantly.
HR Agents
Employee Onboarding
Guides new hires through setup, policies, tools, and key contacts.
Leave & Benefits Enquiries
Answers questions on leave balances, insurance, and benefits 24/7.
Performance Review Assistance
Prepares templates and summarizes past performance data for managers.
Recruitment Support
Scores CVs against job descriptions, highlights fit, and organizes profiles in SharePoint.
Marketing
Agents
Marketing Advisor
Provides guidance on best practices, campaigns, targeting, and channels.
Campaign Brain
Generates end-to-end campaign ideas, content, and optimization suggestions.
Lead Capture Agent
Designs flows and assets to convert anonymous visitors into qualified leads.
Agents by Industry
Use industry-tuned agents that understand your customers, regulations, and workflows out of the box.
Telecommunica
tion
Bill Validation Agent
Explains high bills using AI document intelligence and historical usage data.
Troubleshooter Agent
Guides service reps through diagnostics and next-best steps.
Smart Escalation
Detects complex cases, prepares tickets, and routes to technicians automatically.
BFSI
Loan & Credit Pre-Approval Assistant
Automates eligibility checks and guides customers through pre-approval steps.
Insurance Quote Creator
Collects customer details and generates personalized health insurance quotes.
Compliance & Policy Assistant
Acts as a knowledge-grounded guide for regulatory and policy questions.
Healthcare
Appointment Booking
Manages booking, rescheduling, and cancellations across clinicians and time slots.
Pre-Visit Preparation
Shares instructions, documents, and expectations before a visit.
Payments for Services
Explains fees, processes payments, and serves invoices.
FAQ & General Inquiry
Answers patient questions on services, hours, procedures, and insurance.
Telecommunication
Bill Validation Agent
Explains high bills using AI document intelligence and historical usage data.
Troubleshooter Agent
Guides service reps through diagnostics and next-best steps.
Smart Escalation
Detects complex cases, prepares tickets, and routes to technicians automatically.
BFSI
Loan & Credit Pre-Approval Assistant
Automates eligibility checks and guides customers through pre-approval steps.
Insurance Quote Creator
Collects customer details and generates personalized health insurance quotes.
Compliance & Policy Assistant
Acts as a knowledge-grounded guide for regulatory and policy questions.
Healthcare
Appointment Booking
Manages booking, rescheduling, and cancellations across clinicians and time slots.
Pre-Visit Preparation
Shares instructions, documents, and expectations before a visit.
Payments for Services
Explains fees, processes payments, and serves invoices.
FAQ & General Inquiry
Answers patient questions on services, hours, procedures, and insurance.
Built for your existing
channels
Each agent is designed to meet users where they already work—whether that is your website, Microsoft 365, email, SharePoint, or messaging channels. TeKnowledge connects agents to your systems and data sources, so responses are accurate, secure, and context-aware.
Web
Customer-facing agents embedded on your website for self-service journeys.
Copilot 365 chat
Internal agents available directly inside Microsoft 365 for employees.
SharePoint portal
Departmental copilots that sit on top of policy, financial, or HR content.
Email & WhatsApp
Scenario-specific agents, such as telecom bill validation or BFSI assistants, triggered messages (subject to WhatsApp Business account where relevant).
From idea to live agent in weeks
TeKnowledge provides an end-to-end engagement—from selecting the right agents in the library to tailoring and deploying them in your environment. The roadmap includes a growing pipeline of new agents delivered based on real customer demand and business priorities.
Discover & prioritize
Identify high-impact use cases across departments and choose agents from the library.
Customize & connect
Align prompts, workflows, and policies; hook into your data sources and systems of record.
Deploy & adopt
Roll out agents to selected channels; train users and refine based on real usage.
Scale & expand
Add new agents from the roadmap, extend to more regions, or build custom scenarios on top of the Copilot platform.
Ready to launch your first Copilot agents?
